Frequently asked questions

• How far ahead should I place my order?

  For best selection, order 24 hours ahead. Need cookies today? We often have same-day pickup and limited local delivery slots available.

• Are your cookies baked fresh daily?

  Yes. We bake in small batches throughout the day using premium ingredients, then pack your order right before pickup or dispatch.

• Can I send cookies as a gift?

  Absolutely. Choose a gift-ready box at checkout and add a short note—we’ll include it in the package at no extra fuss.

• Do you offer pickup and delivery across New York?

  We provide scheduled pickup and local New York delivery zones with live availability shown at checkout, so you can choose the most convenient option.

• Can you handle custom themes or bulk cookie orders?

  Yes—we create branded, event, and large-volume batches. Share your date, quantity, and style idea, and we’ll reply with options and timing.